TERMS & CONDITIONS: OUR AGREEMENT WITH YOU
Welcome to ThePokies 172 NET
These Terms and Conditions represent a legal agreement between you – “The Player” and Us – “The Operator”, in respect to your usage of our gambling services. Please read this document carefully before starting to utilize our services.
Section 1: General Information
About Us
The Company (Registration Number 3-102-841524), incorporated in 2021 in San Jose, Costa Rica, is one of the best online bookmakers. We offer a competitive gaming experience through our up-to-date software and numerous products. Our business has full approval and legal regulation under the laws of PAGCOR, a reputable and progressive regulatory body in the gambling industry. We aim to regularly enhance our services and product lines.
Applicability
These terms and conditions shall apply to your use of ThePokies 172 NET Internet gambling services using any and all of your Internet-enabled devices.
Binding Agreement
As part of the registration process, your implication is that you understand and consent to the entire Terms of Use Agreement contained herein.
Immediate Action
In case you do not accept any of the statements in these terms of use, you should not use this ThePokies 172 NET platform.
Updates
We retain the right to modify the Terms of Use from time to time. Updates may occur for various reasons. These include customer service matters, adherence to any applicable laws.
Section 2: Account Use and Fair Play
Age Verification
We also have the right to request the player’s proof of age and may restrict access to our website if a player cannot provide adequate evidence regarding his or her age.
Acceptance of Risk
In terms of the acceptance of risk involved in the use of the service provided by the company on the platform, by virtue of using the platform, the user acknowledges the risk involved in the possibility of losing or winning money.
Account Status
You will confirm that you have not been previously barred from gaming on our websites, or otherwise had your account closed due to misconduct.
Personal Information
Your account must be registered under your own legal name. Your personal information given, whenever requested, must all be honest and true.
Prohibited Automation
Collusion, using robots, programmed devices, or any other means of automated play is prohibited. By us, we reserve the right in voiding winnings should we find evidence of automated play.
Duplicate Accounts & Bonuses
In using this facility, you undertake not to use a duplicate account with a view to take advantage of bonuses. We permit the use of multiple accounts only in exceptional circumstances at our discretion.
Bonus Voidance
We reserve our right to void a bonus if you fail to honor the terms set out in these T&Cs or any documents relevant to our website.
Payment Method Limit
It is only allowed to have one account for each credit card number. Multiple accounts using the same credit card may cause the accounts to be suspended and the winnings forfeited.
Non-Professional Use
You shall use games for non-professional purposes for entertainment reasons exclusively in a personal capacity.
System Manipulation
We reserve our right to withhold our payment in case we suspect or have proof of manipulation of our casino system. Legal charges will also be brought against any individual participating in this activity.
Game Breakdown
Nevertheless, in the event of a game breakdown, the player is obligated to forego the advantage. Nevertheless, in the event that funds or gaming are lost as a consequence of a game breakdown, we will investigate with our partners. Nevertheless, the refund of funds is solely subject to our discretion.
Bonus Abuse
The Player shall not abuse bonus offers. If the Player does so, the Casino reserves the right to forbid the Player from taking any future bonuses and to forfeit any winnings that were gained from the use of bonuses.
Strategy Betting
Engaging in specific betting strategies while having an active bonus to meet the wagering requirements will not be tolerated. Should we identify sufficient reason to believe a player’s actions intend to take advantage of the bonus offer, we retain the right to void any winnings generated by these actions.
Game Restrictions
In cases where the bonus applies to certain game types and the user applies it to those that do not qualify for the promotion, we reserve the right to reject withdrawal requests for the same.
Pending Bets
In cases of pending bets, all winning amounts that were based on a bonus/promotion offer subsequently canceled/forfeited will result in voiding of winnings.
Section 3: Opening Your Account
Required Information
If you elect to create an account on the Service or place an Order, you are required to give certain personal details consisting of your name, date of birth, email address, and a valid mobile phone number.
Updatable Information
You can update your contact information by contacting customer service or changing it on your profile page on our website.
Risk Awareness
When you open an account, you assume all risks that are associated with our website, and ThePokies 172 NET will not assume any kind of financial liability for damages.
Section 4: Deposits
Availability of Funds
The deposits will be available in the accounts within a reasonable period of time after we receive the confirmation of the transfer of the funds from your financial institution or virtual currency wallet.
Limit for Compliance
The amount of the deposit shall not exceed the limits specified that are indicated within our payment methods section.
Security Requests
Occasionally, we may request that you submit evidentiary support with regards to your personal information and transactions for security reasons.
Payment Source
It is necessary that you, personally, use your credit/debit card, etc., in making funds available in your account. Although we may make some exceptions in rare instances, it should first be brought to our support staff.
Section 5: Withdrawals
Processing Time
We will try to process your withdrawal request as soon as possible. There can be variations in withdrawal processing times, though. You can contact us via live support for an update, if needed.
Transfer Responsibility
After we have treated your request, the reception of your financial resources into your financial institution will not fall within our responsibilities. If requested, we will offer proof of transaction and make the transfer of funds through any means available.
Rejected Transfers
In the case where your withdrawal gets rejected by your financial institution and gets returned to us, we will contact you to arrange for an alternate way for your cash to reach you.
AML Rollover
In line with Anti-Money Laundering policies, a punter is required to rollover the deposited fund prior to withdrawing. The minimum rollover needed is set at 1x for a PayID deposit and 3x for a Credit Card deposit.
Fees
There are no fees for the withdrawals. However, it should be noted that there are some fees charged by your financial institution.
Financial Institution Status
We understand that the casino is not registered as a financial institution. Your accounts will not generate interest. We do not offer currency exchange services.
ID Checks
The company reserves the right to carry out an ID check on the customer before making any payment and will hold funds for the period necessary to check the documentation.
Section 6: Breaches and Termination
Suspension Rights
Should you break any of these conditions, or where we have reasonable suspicions or proof of you breaching the set conditions, we have the right, in our sole and absolute discretion, to suspend your accounts and hold back any monies in those accounts.