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Anti-Money Laundering (AML) & Security Policy: Gaining the Trust of Players

At ThePokies 172 NET, your safety and the integrity of our platform aren’t up for debate. To guarantee that we provide a genuinely safe and trustworthy online casino experience-one meeting and exceeding the standards on financial and gaming landscapes across the world-we have in place a strong Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) program. This policy represents the basic procedures we follow in pursuit of ensuring each player’s activity is legitimate, your money is safe, and we maintain a criminal-free gaming environment.

Know Your Customer (KYC): The Foundation of Trust

The procedure of knowing your customer is part of the foundation of our security framework. It’s a standard, non-invasive process stipulated by all licensed financial and gaming institutions to confirm that you are truly you.

Essentials of Registration and Verification

Before any player can engage in real-money games, we require certain information to create your Player Account securely. This is intended for your protection and in compliance with our official Curaçao eGaming License.

Required Detail

Purpose
Personal Details
Full name, residential address, date of birth-proof that you are older than 18 years.
Contact Information
Valid email address, confirmed mobile number-both important for your AUS10 No-Deposit Bonus.
Identification Documents
Copy of a valid passport, driver’s license, or official ID, plus a recent utility bill or bank statement-proof of address.
Payment Details
Details about the deposit method you will use to fund your account.

Security Note

We perform a geographical IP check during registration to make sure you are playing from a permitted jurisdiction. We reserve the right, under conditions of suspected fraud or similar circumstances, to put an account on hold or refuse service if information provided is found false or misleading.

Risk-Based Approach to Player Security

We utilize a risk-based system in layers to monitor the activities within accounts and therefore can proactively detect and prevent fraud, money laundering, or another illicit activity.

1. Due Diligence, Standard/Low Risk

Default Classification: All players begin here, classified as Low Risk.
Procedure: You are exposed to our Standard Due Diligence, which comprises initial KYC checks and automated continuous monitoring of account activities. This is usually triggered upon your first withdrawal request.

2. Enhanced Due Diligence (High Risk)

If activity is flagged by our security systems as suspicious or irregular, the player is immediately classified as High Risk, and we apply Enhanced Due Diligence (EDD).

Examples of Triggers for EDD:

  • Irregular Play: Placing deposits without corresponding wagers, or placing high-volume, zero-risk bets.
  • Multiple Accounts: Suspicion of creating or operating more than one account-one account per person/family/IP address is strictly maintained.
  • Geographical Concern: Logging in from a high-risk or non-reputable jurisdiction.
  • Third-Party Intrusion: Any suspicion of sharing login details with another individual.
  • Large/Complex Transactions: Transactions that are unusual in size or nature.

EDD Requirements:

High-risk players may be asked for additional documentation such as a selfie holding their ID, bank statements showing the initial deposit, and potentially information on the source of their wealth/funds.

Secure Banking, Withdrawal, and AML Compliance

Our financial policies make sure transactions are smooth, fast, and compliant.

Withdrawal & Payout Procedures

  • Verification Check: Before any payout, your account will go through a final security check to confirm that no unusual activity has occurred, and all KYC documents are verified.
  • To-Player Only: For your security, funds are only transferred to the bank account or payment method registered in the name of the holder of a Player Account. We will never pay out to a third party.
  • No Financial Institution: ThePokies 172 NET is a gaming operator and not a bank. Funds deposited must be used for gaming activity. Depositing and immediately withdrawing with no play will block funds, as this is a clear AML red flag.

Cryptocurrency Transactions

We fully support secure cryptocurrency transactions (Bitcoin, Ethereum, etc.) with additional diligence to meet regulatory requirements:

  • Same-Coin Principle: If crypto was your first deposit, then subsequent deposits, wagers, and payouts must all be through the same type of cryptocurrency.
  • Strict KYC: We have stepped-up identity verification at every stage in the player’s journey – hardware KYC-ensuring in any case that crypto is constantly moving from/to the very same verified player only.

The Role of the MLRO: Your Security Oversight

We are engaged in a professional Money Laundering Reporting Officer who is the key overseer of our AML program.

Core Responsibilities:

The MLRO shall be responsible for ongoing monitoring of player activities, periodic updating of our KYC procedures, staff training, and full compliance with the Curaçao licensing authority.

Reporting:

The MLRO is the contact point for the regulatory agency/law enforcement authorities. The investigation of “unusual transactions,” where necessary, by reporting them to the FIU in Curaçao, shall be his responsibility.

Our Commitment to Recordkeeping

The law obliges us to keep the records likely to be of assistance in investigating any matter arising under either the relevant regulatory or any other applicable law within our AML/CTF policy.

Retention Period:

All relevant documents and transaction data from these business relationships shall be safely stored in a separate database and retained for at least five years after the end of the business relationship.

Data Security:

The records shall be kept in a manner that ensures the security, integrity, and confidentiality thereof, fully in compliance with international data protection standards-such as GDPR & CCPA.

ThePokies 172 NET’s robust AML policy is our commitment to you: we are resolved to always offer a secure, reliable, and fair gaming environment free of criminal activity.